How Can I Complete an Order?

After selecting your preferred products, click the "Add to Cart" button. Review the product details in your cart, then proceed to "Place Order" and complete payment to finalize your purchase.

Is My Payment Secure?

Absolutely secure. Our payment platform is PCI-DSS certified and uses encrypted transmission technology to protect your payment information, ensuring a safe and reliable transaction throughout.

When Will My Order Be Shipped and Delivered?

Once your order is confirmed, we will dispatch it within 2 business days and deliver it within 3–7 business days.

Can I Track My Order Status?

Yes. After your order is shipped, you can retrieve the logistics tracking number via your account dashboard or email, and monitor the real-time status of your package on the carrier’s official website (e.g., FedEx or TNT).

How Is Shipping Cost Calculated?

All orders qualify for free shipping.

Does the Product Require Assembly?

No assembly is needed—you can start using it 30 seconds after unpacking.

What Is the Return Policy?

Returns are accepted within 30 days of receipt, with all return shipping costs covered by us.

How to Contact Customer Service?

Reach out via email: Send a message to hoxpjpl47652@outlook.com (please include your order number, and our support team will respond within 48 business hours).

We are committed to ensuring a seamless shopping experience. Feel free to contact us anytime with questions!